Logistics & Delivery Oversight

Delivery partner management, SLA compliance, route analytics, and manual order reassignment

Active Deliveries

2,341

In transit

On-Time Rate

94.8%

System average

Late Deliveries

87

This week

Failed Attempts

12

NDR cases

SLA Breaches

5

Penalties active

Delivery Partner Management
SLA compliance and operational performance

FastDeliver Pro

342 active deliveries

98% On-Time

On-Time

98%

Late

2%

Failed

0%

SLA Breaches

0

QuickShip Express

287 active deliveries

95% On-Time

On-Time

95%

Late

4%

Failed

1%

SLA Breaches

1

Metro Logistics

198 active deliveries

92% On-Time

On-Time

92%

Late

6%

Failed

2%

SLA Breaches

3

Regional Couriers

145 active deliveries

89% On-Time

On-Time

89%

Late

9%

Failed

2%

SLA Breaches

5

Failed Delivery Heatmap
High-risk geographic regions
North Region8.2%
South District5.1%
East Zone2.3%
West Area1.8%
Route Performance Analytics
Manual reassignment & optimization

Manual Reassignment Required

Reassign North Region orders from Metro Logistics to QuickShip Express

Route Optimization Suggested

Regional Couriers exceeding SLA thresholds

Address Validation Needed

23 failed deliveries due to incorrect addresses